This could be caused by session cookies being disabled or
you may be using an old desktop icon to run Viewpoint Online.
The desktop Icon is no longer used due to problems with
session cookies when using it. To run Viewpoint Online open
Internet Explorer and go to http://www.vptol.co.uk
Enabling Session Cookies
To enable session cookies in IE4 or greater open Internet Explorer and:
1. Click on the “Tools” Menu and select “Internet
Options”, the “Internet Options” window will pop up.
2. Click on the “Security” tab.
3. Click on the “Custom Level” button, the “Security Settings” window will pop up.
4. Scroll down the “Security Settings” window until you find the “Cookies” section.
5. Check the “Enable” option on “Allow per-session cookies (not stored)”.
6. Click on the “OK” button to close the “Security Settings” window.
7. Click on the “OK” button to close the “Internet
Options” window.
To enable session cookies in IE6 or greater open Internet Explorer and:
1. Click on the “Tools” Menu and select “Internet Options”, the “Internet Options” window will pop up.
2. Click on the “Privacy” tab.
3. Click on the “Advanced” button, the “Advanced Privacy Settings” window will pop up.
4. Check the “Override automatic cookie handling” option.
5. Check the “Always allow session cookies” option.
6. Click on the “OK” button to close the “Advanced Privacy Settings” window.
7. Click on the “OK” button to close the “Internet Options” window.
